Keep shoppers informed, automatically.
Boxpi messages your customers at every step: confirmed, picked up, out for delivery, ready at the pick-up point and delivered. By e-mail, SMS or push, in their language and on your brand.
Order confirmed
We've received your order #BX-48217.
On its way
Your parcel was picked up by the courier.
Out for delivery
Arriving today at your pick-up point.
Ready for pick-up
Your parcel is waiting at your InPost pick-up point.
A message for every moment
- Order confirmed
The moment a label is created.
- Picked up
When the courier collects the parcel.
- Out for delivery
On the delivery day, before it arrives.
- Ready at pick-up
When it's waiting at the chosen point.
- Delivered
Closing the loop with proof of delivery.
- Delays flagged
A heads-up if something slips, before they ask.
Frequently asked questions
Which channels are supported?
E-mail, SMS and push, pick what fits each message.
Are notifications branded?
Yes, your name, your tone, in the shopper's language.
Can I choose which events notify?
Yes, turn each trigger on or off.
Do notifications reduce support tickets?
Proactive updates cut 'where is my order?' questions significantly.
Make Boxpi your last shipping integration.
Open new markets, cut logistics costs and give shoppers next-day delivery, free to start, with a guaranteed discount in your first year.